American Debt Resources, Inc is an accredited credit counseling agency using the British Standard Institution’s ISO 9001:2015 Standard. BSI is the world’s first national standards body, and a founding member of the International Organization for Standardization (ISO), BSI facilitated and published the first commercial standards to address quality management systems.
The international Organization for Standardization(ISO) originally created its ISO 9001 Standards in an effort to standardize quality management systems for manufacturing and service industries worldwide. The registration process helps build a strong management foundation by standardizing processes, systems, and quality procedures for accuracy, efficiency, and consistency, Although ISO standards do not guarantee better products and services, an enhanced management system will translate into advantages for our customers.
The ISO standards are based on continuous improvement. Therefore, even after a company receives its certificate, quality audits continue. Following our initial assessment, we are visited once every 12 months to ensure the quality system is being maintained, improved, and corrected as needed. ADR, has taken the appropriate steps to implement and maintain a well documented quality management system that insures consistency and the constant improvement of our working practices.
Our clients expect a certain level of service, quality, and expertise, and ISO registration is a universally accepted, tangible expression of our commitment to meet and exceed their needs. If you have any questions about our ISO registration and what it means for you, please contact our office.
A Non-Profit Debt Management and Housing Counseling Organization
Providing consumers with tailored plans suited to meet their specific financial goals. Our mission is to provide consumers with the knowledge necessary to make sound financial decisions and to avoid detrimental situations.
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